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FREQUENTLY ASKED QUESTIONS

How do I book a shipment?


Once you submit your request on our contact page, we will follow up with an estimated quote, proposed date and time for the project based on the information you provided. After you accept the estimate and confirm the scheduling, you will be asked to provide payment information. Once that is completed, you will be on our calendar.




Do you perform site visits?


Yes, we are happy to perform site visits. Andrew has an eye for executing complex projects and is willing to scope out your space ahead of time. If the site visit incurs a cost, the client will be informed of the cost before the visit.




How much do you charge?


Pricing is determined by the type of project and the information given by the client. For the most accurate pricing estimate, please email professionalarthandling@gmail.com with specific details about your project needs. Once the request is received, we will respond with an estimate or further questions. For basic pricing information, you may also email us to receive our rate sheet.




How do I get an estimate?


Please fill out the form on our contact page in detail. We will then send you a follow-up email with your estimate or further questions.




Which areas do you serve?


We primarily serve Richmond and the surrounding areas. However, we are happy to travel to meet your needs. Contact us about strategizing a transport to your area!




How long do you take on average to complete a project?


The time it takes to complete each project varies based on the size of the project. Residential installs typically take between 1-7 hours. Gallery installs fall between 4-6 hours. It usually depends on the total number of pieces and the method of installation. To get the most accurate estimate, fill out our contact form or email us professionalarthandling@gmail.com with details.




What precautionary measures are you taking during COVID-19?


We are a company that ensures art safety, and it is imperative that our clients’ and handlers’ safety is just as important. To reduce the risk of exposure, all of your Professional Art Handling services will be performed by a small but efficient team. Team members will be required to wear masks and gloves. Handlers will make an effort to sanitize and practice social distancing guidelines while still ensuring quality installation, transportation, and more.




What is art handling?


How do we even start? Art handling is essentially the placement and installation of any piece of art, mirror, or valuable/sentimental object. That piece could go on a wall, be suspended from a wall or ceiling, installed publicly, anywhere and anything. That’s the beauty of the field. It’s so universal and encompasses so much of art, it is almost a medium in itself.





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